How do I schedule a carpool?

For information on scheduling a carpool while using shift scheduling see the following section of the article.

Scheduling Scoop carpools for your daily commute is quick and simple! Morning and evening carpools are scheduled separately to give you more flexibility in your day. Morning carpools must be scheduled by 9:00 PM the night before the carpool. Evening carpools must be scheduled by 2:00 PM on the same day of the carpool. You'll be notified about your match status a few minutes after each deadline.  

To schedule a carpool for a specific commute leg (e.g. Tuesday morning):

• Tap the Trip Card for that trip.
• Pick whether you want to ride or drive. You can also choose to be matched as either a Rider or a Driver if you're flexible!
• Select your origin and destination from your saved addresses.
• Select a pickup window that you can commit to. If you select a pickup window of at least 45 minutes, you’ll be able to set your preferred pickup time within the range.
• Tap ‘Schedule’.

Riders and Drivers are welcome to schedule their carpools up to a week in advance and we’ll automatically match you into an efficient, traffic-predictive carpool. Early scheduling is encouraged as this allows us to better match commuters.

That’s all there is to it! A few taps and your carpool is scheduled – we take care of the rest.

Learn what to expect after you schedule your carpool.

Scheduling a carpool while using shift scheduling

Note: shift scheduling is only available for commuters whose employers are a part of a specific Scoop Program. If your employer is a part of a program offering shift scheduling, you will see it within the Scoop app.

Scheduling Scoop carpools for your daily commute while using shift scheduling is quick and simple! Carpools for each shift are scheduled round-trip so you’ll know your return carpool details before you start your shift. Carpools must be scheduled by 12 pm the day before your to work trip takes place. You’ll be notified of your round-trip carpool details shortly after the scheduling deadline.

To schedule a carpool for your shift (e.g. leaving for work Saturday):

• Tap the Trip Card for that shift.
• Select your origin address and eligible work address from your saved addresses.
• Select the rider pickup time range for your trip to work.
• Select a pickup window that you can commit to. If you select a pickup window of at least 45 minutes, you’ll be able to set your preferred pickup time within the range.
• Proceed to do the same for your return trip*.
• Pick whether you want to ride or drive. You can also choose to be matched as either a Rider or a Driver if you're flexible! You will be matched in the same carpool role for both trips.

*You must have at least a two-hour gap between your trip to work and return trip.

Riders and Drivers are welcome to schedule their carpools up to a week in advance and we’ll automatically match you into efficient, traffic-predictive carpools. Early scheduling is encouraged as this allows us to better match commuters.

That’s all there is to it! A few taps and your carpools are scheduled – we take care of the rest. Learn what to expect after you schedule your carpools.