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How long should I wait for my carpooler?

For the best Scoop experience, it’s usually best to be patient and wait for a few minutes for your carpooling partner to be ready. If you’re carpooling as a Rider and are the second Rider in a carpool, the Driver will typically arrive about 5-15 minutes after your departure slot. If the other person in your carpool is running late and you're unable to continue to wait, be sure to cancel via the app. This will immediately notify the other person in your carpool and the cancellation will then be applied to the commuter who was running late. 

 

 

 

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