I have forgotten something in the Driver's vehicle. Nick July 11, 2018 18:10 Updated Follow You have 15 minutes after your scheduled arrival time to contact the Driver via the Scoop app. If you realize you have left something behind after that time, reach out directly to our support team here. Related articles Can I schedule for myself and another Rider? How can I set my route preferences? What is Scoop's cancellation policy? How do I remove myself from the Shortlist? What if I need to cancel my carpool? Comments 0 comments Article is closed for comments.