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How do I reset my password?

  • Updated

If you forget your password, you can use the password reset feature to create a new one:

  1. At the sign-in screen, tap Forgot password?
  2. The “Primary” email attached to your Scoop account will be selected. If this is the correct email tap the Send instructions button. If you would like to send the reset message to another email attached to your Scoop account enter it instead and tap the Send instructions button.
  3. If an associated account is found, you will then receive an email at the address provided containing further instructions and a link to reset your password.

       Forgot_Password.png

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